1&1 Internet Inc. has created this privacy statement in
order to demonstrate our commitment to privacy to our customers and users of
Inc. (1&1) uses, maintains and discloses information collected from its
customers and users of its website. This website is not directed at children under 13 years of age.
Information We Collect
1&1 may request or collect personal information from online
users in a variety of ways, including through online forms for ordering
products and services, and other instances where users are invited to volunteer
The data we collect is information that identifies you
personally, such as:
- Your name
- E-mail address
- Postal address
- Telephone and telefax numbers
- Credit card information
- Other billing information
1&1 may also collect information about how users access the
What are Cookies?
A cookie is a piece of data stored on the user's computer tied
to information about the user. We may use both session ID cookies and
persistent cookies. For session ID cookies, once you close your browser or log
out, the cookie terminates and is erased. A persistent cookie is a small text
file stored on your computer\x92s hard drive for an extended period of time. Your
browser\x92s help file contains information and instructions for removing
persistent cookies. Session ID cookies may be used by 1&1 to track user
preferences while the user is visiting the website. They also help to minimize
load times and save on server processing. Persistent cookies may be used by
1&1 to store whether, for example, you want your password remembered or
not, and other information. Cookies used on the 1&1 website do not contain
personally identifiable information.
Like most standard websites, we use log files. This information
may include internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and
number of clicks to analyze trends, administer the site, track user's movement
in the aggregate, and gather broad demographic information for aggregate use.
However, none of the information stored in our log files, including but not
limited to IP addresses, is linked to personally identifiable information.
How we Use and Share this information
1&1 may use the personally identifiable information
collected by 1&1 to contact customers regarding products and services
offered by 1&1 and, to the extent the user has agreed to it, by its trusted
affiliates, independent contractors and business partners. We may also use this
information and share it with trusted third parties for research purposes
regarding the effectiveness of our website services, marketing, advertising and
sales efforts, including, without limitation, for purposes of customer reviews
(such as for the utilization of programs like Google Seller Ratings). 1&1
will not sell or otherwise share this information with a third party for a
third party\x92s marketing purposes, unless you specifically authorize such information
1&1 may also disclose aggregate, anonymous data based on
information collected from users to investors and potential partners. In such
cases, only statistical information will be disclosed and personally
identifiable data will be kept strictly confidential. In case 1&1 is sold,
the information collected from users may be transferred to the new owners.
1&1 may from time to time engage third parties, including
its own subsidiaries and affiliated companies, to preserve, analyze or
otherwise store or manipulate data received by 1&1 from its customers. In
all such cases, third party service providers will be required to treat all
such data with the same degree of care as 1&1 and they will be prohibited
from disclosing such data to any other person or party, except as otherwise
Special Offers and Updates
Our customers and users will occasionally receive newsletters or
e-mails with information on products, services, or special offers. Out of
respect for the privacy of our users, 1&1 gives them the opportunity to
opt-out from receiving these types of communications.
On rare occasions, it is necessary to send out a strictly
service-related announcement, if, for instance, our service is temporarily
suspended for maintenance. Generally, users may not opt-out of these
communications, though they can deactivate their account. However, these
communications are not promotional in nature.
Though we make every effort to preserve your privacy, we may
need to disclose personal information when required by law, or if 1&1 believes
that disclosure is necessary to protect 1&1\x92s rights and/or to comply with a
judicial proceeding, court order, subpoena or other legal process. 1&1 may
also disclose information about you if we determine that for national security,
law enforcement, or other issues of public importance, disclosure is necessary.
Please see our Subpoena Policy
for more information.
Third Party Websites
The 1&1 website contains links to other sites. Please be
aware that 1&1 is not responsible for the privacy practices of such other
sites. We encourage you to read the privacy statements of each and every
website that collects personally identifiable information. The 1&1 Privacy
Policy as described herein applies solely to information collected by 1&1.
Maintenance of Information
The information provided to 1&1 is saved indefinitely and
may be stored on one or more databases directly or indirectly maintained by
1&1. 1&1 employs industry-standard security measures to protect the
confidentiality of the information. While we cannot guarantee that loss, misuse
or alteration of data will not occur, we make every
effort to prevent such occurrences. Any other particularly sensitive
information, such as credit card numbers collected for commercial transactions,
is encrypted prior to transmission by you to 1&1.
You are responsible for the security of your Customer ID and
passwords. Make sure you keep them in a safe place and do not share them with
others. Always remember to log out after your session ends to ensure that others
cannot access your private personal information. You should take this
precaution even if you are not using a public computer, such as at a library or
internet caf\xE9, but even when using your private computer in your home.
Your California Privacy Rights
California Civil Code \xA71798.83 permits our visitors who are
California residents to request certain information regarding the disclosure of
personal information to third parties for their direct marketing purposes. To
make such a request, please send an email to PrivacyPolicy@1and1.com or write to us:
1&1 Internet Inc. Privacy Rights
701 Lee Road
Chesterbrook, PA 19087
To report abuse, please send an e-mail to firstname.lastname@example.org.
This website utilizes Mouseflow, a web analysis tool from Mouseflow ApS, to record randomly selected individual visits (only with anonymous IP address). This results in a log of mouse movements and clicks intended to analyze random single site visits to derive potential site improvements. Information is not personally identifiable and will not be shared. Mouseflow can be disabled at the following link:www.mouseflow.com/opt-out/