SUBPOENA AND COPYRIGHT POLICY
1&1's terms and conditions prohibit the disclosure of customer information without the
customer's express written consent except as required to comply with a current judicial
proceeding, a court order, subpoena or other legal process served on 1&1. If you
require information regarding a 1&1 customer you must fax, mail, or serve a valid
subpoena on 1&1 Internet Inc.
The contents of web sites terminated for nonpayment are permanently and irrevocably
deleted shortly after termination of the account, generally within five to ten business
days. Such files can no longer be recovered.
1&1 will provide only such information as required or permitted by law. Pursuant to the
Electronic Communications Privacy Act, 18 USC 2701 et, seq., 1&1 is prohibited from
providing the contents of e-mails or other electronic communications except under very
limited circumstances, even in response to a valid subpoena or court order. 1&1 does
not retain copies of deleted or sent e-mails or e-mail logs, although such e-mails or
related information may be available on backup tapes for a limited period. 1&1 does not
have access to electronic communications which are downloaded to the customer's
1&1 is headquartered in Chesterbrook, PA. Service can be made via fax, mail, or
personal service. Service by mail or personal service should be to the following address:
1&1 Internet, Inc.
c/o Legal compliance
701 Lee Road, Suite 300
Chesterbrook, PA 19087
Service by facsimile should be to the following number:
Attn: Legal compliance
1&1 reserves the right to notify its customer prior to responding to a civil subpoena, and
to delay compliance for up to ten days in order to allow its customer to move to quash
the subpoena, except in an emergency or where otherwise required by law. 1&1 will
comply with civil subpoenas only upon payment of its expenses, as follows:
In addition, 1&1 reserves the right to charge an administration fee to the customer
pursuant to 1&1's Terms and Conditions.
1&1 reserves the right to request additional information, including but not limited to a
copy of complaints or other pleadings, in order to verify that the 1&1 customer
information is relevant to the records requested.
Reporting Copyright and Trademark Infringement
1&1 Respects the intellectual property of others. If you think 1&1 or one of its customers
is violating your rights, please send proper notice to 1&1 as outlined below. Such notice
of copyright or other intellectual property infringement must contain the following
- A physical or electronic signature of a person authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if
multiple copyrighted works at a single online site are covered by a single
notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of
infringing activity and that is to be removed or access to which is to be disabled,
and information reasonably sufficient to permit the service provider to locate the
- Information reasonably sufficient to permit the service provider to contact the
complaining party, such as an address, telephone number, and, if available, an
electronic mail address at which the complaining party may be contacted.
- A statement that the complaining party has a good faith belief that use of the
material in the manner complained of is not authorized by the copyright owner, its
agent, or the law.
- A statement that the information in the notification is accurate, and under penalty
of perjury, that the complaining party is authorized to act on behalf of the owner
of an exclusive right that is allegedly infringed.
Notice should be sent to 1&1’s designated agent at one of the addresses below:
1&1 Internet Inc.
c/o J. Christopher Erb
The Erb Law Firm, PC
5901 Ridge Avenue
Philadelphia, PA 19128
Trademark-related domain name disputes are properly handled under the Uniform
Domain Name Dispute Resolution Policy (“UDRP”). 1&1 respectfully refers you to the
ICANN website for additional information (http://www.icann.org/udrp/udrp.htm)