If you have any questions you can reach me by calling 1-800-MYWEBSITE or by sending an e-mail at carolin@1and1.com Carolin K. 1&1 MyWebsite
MyWebsite Services
  • 24/7 expert support
  • Tailor-made web design by professionals
  • Your own personal contact

How can we help you?

1&1 Support - 24 hours a day, 7 days a week

We're always here when you need us
Looking for advice on your 1&1 products, or having difficulty
ordering? Do you have questions about individual features, services, or your account? Whatever you need, you can contact our team of experts at any time of day! Call us at 1-855-510-7674.

1&1 Personal Consultant

A point of contact for all your requests
Your own personal point of contact at 1&1 who can answer all your website questions and concerns, as well as bring your wishes and ideas to life. You'll be able to rely on a 1&1 expert who has familiarity with your website and can offer personalized advice. A direct extension to your contact person and their e-mail address are provided.
Find out more by calling 1-855-510-7674 and asking about the 1&1 Personal Consultant service.
FAQ - Frequently asked questions about the topic

Custom made website

  • Why should I use 1&1's custom made website service to make my site?

    Simply put: letting someone else create your website will save you oodles of time and creative energy. With us, you can invest your time and ideas into making your business profitable instead. Our custom made website service is perfect for self-employed people, freelancers, small businesses and midsize companies. It's for anyone who needs a professionally designed website, but doesn't have the time or personnel to accomplish it. This is where our special service for our MyWebsite customers comes in. We also offer professional search engine optimization (SEO) for your website. That way, you not only get a beautiful homepage, but one that's successful on the Web. This professional custom made website service is backed by 1&1's combined experience in Internet and web hosting. It doesn't get any easier to have a professional website.
  • How do I get started with my custom made website?

    1&1's Custom Made Website service is ideal for anyone who wants to create a homepage. For you, that means no worries. Your website is not only planned and created by professional designers, we also consult and advise you beforehand, and we are there to help before and after your website goes live. To start, all you have to do is call us to receive your first consultation. We tell you how to proceed step by step with your custom made website, creating the basis of your homepage and a rough design with the help of a visual configurator via PC and the phone. Based on this, your personal web designer will create your site. Once this is done, we show you your website and make any minor changes or adjustments that you wish.

    Our goal is to design a website that fits perfectly with your wishes and ideas. Once you tell us that you are happy with the website we've created, we will put it on the Internet where it can be found by search engines such as Google and Bing.

    However, getting your homepage live is only the first step towards success on the Internet. After your custom made website is live, you can quickly and easily make changes with the intuitive 1&1 MyWebsite Editor. When you need help from the experts, we're always a phone call away. Pick up the phone and find out what 1&1 has to offer with no obligations.
  • How long will it take for my custom made website to go live?

    When you want our Custom Made Website service to make you a website, then we'll show you your new layout ASAP. In the first interview with our experts, we try to learn as much as possible about your ideas and wishes; with as few alteration phases as possible, we achieve the optimum homepage for you. You could have your new website in as little as 5-7 days after the initial consultation. How quickly we create your website depends on you: The faster we get all your information (e.g. for the contact page), your own text and pictures, the faster our Web professionals can get started. Let 1&1 guide you to success on the Internet.
  • How much does a custom made website cost? How long does the contract last?

    With the 1&1 design service, you'll receive a professional website at an attractive price. Compare our offer with other professional design services on the Internet. You'll be surprised at what you get for the money at 1&1. Guaranteed!

    The 1&1 Custom Made Website design service includes up to 5 pages including a contact page. You can easily add more pages to any package at an affordable rate. Give our experts a call and find the best solution for your business today. You'll get the best website, for the best price. Right here at 1&1!
  • How can I order my website?

    So you want 1&1's designers to make you a website? Call our toll free number and get the process started. Simply share your requirements with our friendly team, then consult with your personal web designer about the finer points of your homepage. It's quick and easy. Your website will be created only a short time after – professional, fast and search engine optimized (SEO).

    When you want a custom made website, 1&1 is your premier address.
  • What if I already have a website? Can I still take advantage of 1&1's services

    If you already have a homepage, 1&1 can still help you create a custom made website in little time and with minimal effort. For instance, the images and content from your old site can be used once again if you want. We will even help you transfer and register a second domain for your homepage at no extra cost – ensuring that there is very little downtime for your online business. We are always happy to help you choose a SEO optimized domain name (URL).
  • Can I test 1&1's MyWebsite Design Service when I want a custom made website?

    As with all the products and services from 1&1, you will have ample opportunity to share your input with our designers. Calling us to discuss your requirements and find out about how we can help won't cost you anything – even the interview with your personal designer comes with no obligation to buy a package. A contract with 1&1 only begins once you've agreed to the draft.
  • 1&1 create a custom made website for me. What happens once it is live?

    Once your custom made website with 1&1's MyWebsite Design Service goes live, the exciting phase of development can begin. Because the Internet and website trends are always changing, what looks good and modern today might be outdated by tomorrow. Don't let your website compromise your business's success; rather, optimize and update your site! With 1&1's MyWebsite Design Service, you'll have all the tools you need to stay up to date. Once we've handed your website to you, you can quickly and easily make changes. However, when you have need for our expert services, give us a call. Our web designers are available to help you at a later date thanks to our 1&1 MyWebsite care services. That means your custom made website won't go out of style. Call us to find out more about all the possibilities and solutions offered by our team at 1&1.
  • How do I know that my website is a success?

    When you chose to have a custom made website designed by our team, we want it to be as successful as possible. That's why 1&1's MyWebsite Design Service offers you a variety of tools to measure the popularity and effectiveness of your homepage. Once you've had our web designers make you a personal website, you gain access to a personal control panel. That's where you'll see how many visitors you've had to your website, and how this number develops over time.
  • Do I have to do anything to my custom made website?

    There is a golden rule on the Internet: Be original! It's important that you not only let our designers create a custom made website for you, but that you provide us with content – in the form of pictures and text – that stands out from the competition. The more unique your photos, logos, videos, texts, and product descriptions the better! These can focus on you, your company, employees and products. Our web designers are there for you if you need help choosing the right pictures, as well as with editing images or improving your texts and articles.

    In order to be on the safe side regarding the legal requirements for your website, it's best to give our designers access to the data they'll need to build the imprint for your custom made website. That also includes any legal or privacy information you need displayed on your site. With your support, we can build you the best website possible including an imprint in conformity with the law.
  • Can I use 1&1's MyWebsite Design Service to create an online store?

    If you want to create an online store from scratch, then 1&1 MyWebsite custom made websites are unfortunately not for you. However, we are happy to integrate taking off points and teasers into your new custom made website to an already existing online shop. That means creating a functional and graphical connection between your homepage and store. We can also design a website for you that fits perfectly with your online shop. Your personal web designer is happy to advise you on this topic and make any adjustments according to your preferences.