What exactly is web hosting?
When using a web hosting service, you get access to webspace on the internet which allows you to start building, publishing, and maintaining your own website.
Your web hosting provider gives you the resources necessary in order for people, customers or friends to be able to connect to your website (the host and the name of your domain).
Are there different types of web hosting services?
Yes. In general, a very broad range of web hosting products is available to everyone who is interested in starting their own web presence. Most web hosting services are tailored to the needs of the mass market (free web-hosting, shared web hosting, reseller web hosting), meanwhile others target a very specific, more professional audience (dedicated hosting services, managed hosting services, cloud hosting services).
What kind of basic web hosting packages does 1&1 provide?
1&1 offers a variety of basic web hosting packages to ensure you get the very best value for money whilst enjoying all of the features you require to build a successful website. Our entry-level package is perfect for web developers who are looking to start small and require cheap web hosting - providing you with everything you need to build simple and functional HTML based websites. However, with the 1&1 mid-level package, web developers benefit from a large increase in power, performance and storage – giving you the opportunity to build a truly professional web presence with ease. For web developers looking for the very best in web hosting, then the 1&1 premium package offers unparalleled performance and storage. Including additional features that allow the development of dynamic and interactive websites, this 1&1 package gives unlimited webspace and the option of hosting multiple websites at the same time. In addition to this, the top of the range web hosting package includes 1&1 Expert App Support to ensure you make the most out of your development software as your website continues to grow.
Can 1&1 help me develop my website, once I begin hosting?
Once you have decided upon the web hosting package that is most suited to your requirements, 1&1 has a number of ways to ensure you get the most out of your web developing experience. To begin with, regardless of whether you are a programming expert or not, the 1&1 Website Builder will give you the opportunity to create beautiful, functional websites with its simple and intuitive interface. Here, you can select and edit a variety of professional templates that function on both desktop and mobile devices – a great way to get your web hosting off the ground. More advanced users can also take advantage of the NetObjects Fusion® – 1&1 Edition for ultimate control and creativity. Once your website is up and running, 1&1 can help you promote your site through your webhosting package. With the implementation of the 1&1 Newsletter Tool, the integration of social media and the use of 1&1 SEO tool, you'll be able to reach out to new customers or users and ensure that your website helps build an enduring web presence. What's more, with a range of powerful analysis tools at your disposal, you'll be able to monitor the performance of your website and website hosting and learn more about visitor behaviour.
Can I expand my web hosting options as my website grows?
All of 1&1's website hosting packages are extremely flexible and allow your site to grow naturally and when you wish to expand. If you require greater storage and performance options, then it's simply a matter of upgrading to the hosting package most suited to your requirements. This is achieved seamlessly thanks to 1&1's geo-redundant servers that employ the very latest technology and software. In addition to this, 1&1 offers a number of optional extras that can be bolted on to your web hosting package at any time. These include 1&1 SiteLock Basic and 1&1 CDN for entry-level hosting packages and additionally SEO Pro, Search Engine Marketing and ListLocal across all hosting packages. This gives you the ability to add powerful features as you need them – helping you to keep costs and maintenance at a level comfortable for you. Finally, the ability to include a comprehensive range of open source apps such as WordPress, Joomla! and Drupal, ensure that your website hosting solutions are completely future proof. What's more, they can all be installed with just a few simple clicks.
How can I be sure my website hosting is secure?
1&1 is committed to providing the very best service to all of our customers - which is why we are constantly striving to ensure the very highest levels of security and safety. Our high performance data centre employs the latest technologies to provide 300 Gbit/s of external connectivity and optimal reliability for your website hosting. Alongside this, enhanced SSL protection with an external firewall helps protect against any outside attacks. To ensure your valuable data is safe, 1&1 offers a webspace recovery for users with Linux hosting. This gives administrators the option of restoring 6 days of website backups should you experience any issues. Individual files can also be restored from separate folders – giving you complete control and peace of mind. Finally, 1&1 SiteLock performs monthly scans of your applications, SQL, injection scans and cross site scripting over 25 user-defined subpages. This means that any vulnerabilities are identified before hackers can exploit them. For advanced users, 1&1 SiteLock Premium is also available with the ability to scan up to 500 pages – providing you with the very best security tool for your website hosting.
What kind of web hosting support can 1&1 offer me?
With over 13 million customers, 1&1 is proud to offer unparalleled customer service that ensures you can always depend upon comprehensive support for your website hosting. Our highly trained technical experts offer 24/7 telephone and email support, giving you constant access to excellent advice and assistance, whatever your webhosting question. Of course, 1&1 is also on hand to answer any other questions or queries you may have regarding any of our products – particularly useful as your website grows and you require greater support. 1&1 has been providing happy customers with the very best products since 2001 and we are committed to continuing to operate as industry leaders with excellent credentials. Our high-level customer support has been recognised with a host of awards and customer testimonials – which means your cheap web hosting solution is both secure and reliable at all times. Whatever your expertise or level of experience with website hosting, 1&1 can help guide you through any difficulties you are facing. From simple questions regarding package choice, to more complicated technical questions about system infrastructure, 1&1 is here to ensure you make the most of our products and enjoy the very best of the web.
Can I contact 1&1, if I need help regarding my web hosting package?
Yes. If you have questions or experience difficulties with one of our hosting products, please contact our experts directly for help 0333 336 5691. For questions regarding billing, please contact 0333 336 5780. If you would like to place your web hosting order via phone, please contact our sales department directly through 0333 336 5509.