We look forward to receiving your feedback, suggestions and ideas in order to help us continue to improve our products and services. Provide feedbackGunter Eberling
1&1 Head of Customer Service


1&1 products operate in ultra-modern data centers with the highest security standards.

1&1 guarantees the maximum availability of all our products via geo-redundant operation in two separate data centers (excluding server products).  In the unlikely occurrence of a disruption in one location, switching is automatic to a redundant system in a second location.  Server backups are saved in separate data centers.

Technical details:

  • State-of-the-art data centers, 24/7 video
  • Multiple redundant data center connectivity via at least two routes
  • Multiple redundant servers and network hardware
  • Component redundancy through RAID and the latest cluster technology for storage
  • Mirrored data storage and additional data backups
  • Multiple redundant DNS servers for high domain availability